How to send messages from HelpDeskEddy to WhatsApp / Telegram / SMS

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Connect HelpDeskEddy & WhatsApp / Telegram

Set up integration and send individual, bulk, and automated messages from HelpDeskEddy to WhatsApp & Telegram

No credit card required

5-minute setup

10 days free

How to setup HelpDeskEddy & WhatsApp / Telegram integration

Register on Albato.com and activate your plan

Albato offers a free plan that gives you up to 100 tasks per month—perfect for low-volume needs. Get started with seamless automation at no cost! 🚀

Choose a trigger / data source, where from you will send a data to WhatsApp/Telegram or SMS via Chategy

Choose from a variety of triggers within Albato to automatically send data to your preferred messaging platform.

For example - HelpDeskEddy

Choose from a variety of triggers within Albato to automatically send data to your preferred messaging platform.

For examples:
Ticket answer in chat from staff, Satisfaction added, Type changed, Owner update, Ticket close, Department update

Then click on "actions"

Choose "Chategy" and "Send a message via messengers" to WhatsApp/Telegram

Register on chategy.io

Just follow instructions by this link customers/sign_up

Setup your chategy account

Activate your account's subscription (starts from 15$)
Choose channels you want to activate, and order (top is the first)
Autorize WhatsApp and, if needed, Telegram

Open "Integrations" on Chategy and copy your bearer token

Paste it to "Token" field on Albato

Click "Save" and that's it, congrats, but if you have any questions, feel free to reach us